Wantable
Wantable Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wantable has 3.3 star rating from 15 customer reviews; sentiment is mostly neutral and 50% would likely recommend.
Key Takeaways for Future Customers
- Read recent Wantable reviews to weigh style quality against reported return and billing issues.
- Expect medium price level and varied stylist matches when evaluating membership.
- Contact customer service quickly for returns or edits; some agents resolve problems promptly.
Negative Feedback / Risk Areas
- Frequent Wantable customer complaints cite delayed or missing refunds and billing errors.
- Users report subscription and auto-ship cancellation difficulties and unexpected charges.
- Returns sometimes exceed the 5-day window and site navigation for exchanges is confusing.
Positive Feedback
Many reviewers praise helpful, responsive customer service representatives and quality clothing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wantable has 3.3 star rating from 15 customer reviews; sentiment is mostly neutral and 50% would likely recommend.
Key Takeaways for Future Customers
- Read recent Wantable reviews to weigh style quality against reported return and billing issues.
- Expect medium price level and varied stylist matches when evaluating membership.
- Contact customer service quickly for returns or edits; some agents resolve problems promptly.
Negative Feedback / Risk Areas
- Frequent Wantable customer complaints cite delayed or missing refunds and billing errors.
- Users report subscription and auto-ship cancellation difficulties and unexpected charges.
- Returns sometimes exceed the 5-day window and site navigation for exchanges is confusing.
Positive Feedback
Many reviewers praise helpful, responsive customer service representatives and quality clothing.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return Issue
- Travel prevented returning on time; customer service was very helpful.
- Return was extended by a few days and the agent helped with my purchase.
I had been traveling and did not get my return sent back on time. I called and the customer service representative was extremely helpful.
Extended my return a few days and helped me with my purchase. Thanks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Resolved: Poor Customer Service
- Charged $72 for a black tank top I did not keep.
- A $21 styling fee was charged, totaling $93, with no refund and no response after over a month.
Company fixed the issue and I have been provided with full refund. They apologized for the oversight and refunded my money.
Stay on them.
It took me over a month to resolve an oversight on their behalf. Persistence and honesty.
I sent back my Wantable order, complete order. I was charged for an article of clothing I did not keep.
It was a black tank top for 72.00?! I have tons of black tank tops. I did not want a 72.00 one. It has been going on over a month now, no response from customer service or billing!
The person that was trying to help me put my account on hold, so no more styling until this is figured out. Well that very week there was a charge for 21.00 for styling fee?! I cant win. No they have 93.00 of mine, no refund.
I was calling and texting every day, no help at all! Im so frustrated!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montgomery, Alabama
Refund
- Refund not processed after a month; no contact.
- Charged $72 for clothing and a style fee after being told it would be held; poor customer service.
Terrible, I don’t recommend
It has been well over a month and still no resolution, no contact by anyone in the refund/billing department. This is absolutely ridiculous and unacceptable. I will never do business with this company again. Terrible customer service.
Please take care of this. I will continue to reach out to other organizations to help resolve this. You charged me $72.00 for the clothing, then to add insult to injury, you went ahead and charged me a style fee after being told by your customer service department that they would put everything on hold until this is resolved!
Please fix this! Refund my money!
- No customer service
Preferred solution: Full refund
User's recommendation: I do not recommend this company! Terrible customer service!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montgomery, Alabama
Get my Edit Straight for This Month
- Emails were ignored; only an AI high-volume reply was sent.
- Will post reviews on Yelp/Google and report to BBB; will not do business again.
first of all the name Pissed Consumer, just shows you dont take the complaints seriously. My edit this month was completely handled unprofessionally and illegally.
I sent several emails, which were ignored to try to ensure the charges would not be charged to my card on file until
1 November. I had changed my debit card number on file and it needed to be updated and I had not done that yet. I checked out on time, but never received confirmation email that you received the email, only a AI generated email saying you were having high volume of calls and someone would get with me. No one ever did.
So, not only will reviews be posted to Yelp and Google, but I am also now reporting you to the BBB (which you already have, so your indifference is clear there also) and Im also reporting this activity to the Consumer Protection Agency.
This activity and total disregard and lack of accountability and respect toward me in trying to rectify this problem was unnecessary and very unprofessional. I will never do business with you again.
- Stylist was good
- Illegally charged a card without permission
Preferred solution: Apology
User's recommendation: DO NOT USE THIS COMPANY
Stilwell, Oklahoma
Overcharged
I got one of the CozyOctober boxes. I kept 2 items and was charged $191.00.
Really! I think there needs to be a refund on that. 2 items??? 191.00.
Really?
Please fix. It over drafted my bank account.
User's recommendation: The clothes are nice, but very pricey. I got a cozyoctober box, and kept 2 items, and was charged $191.00. I’m on a fixed budget so therefore I have to pick what I can. I extended deadline to 5 days. Of course a weekend and holiday was keeping it from being processed back to the company within that 5 days,
Beaverton, Oregon
Never received my box and nobody contacted me
- I was charged $500 after returning my intimates box.
- I have not received my October box; I prefer Stitch Fix and this is my third attempt.
I sent my intimates box back and am still being charged $500..
I have not even received my October box. The only reason I got the intimates was because you gave me a deal.
So far I rather deal with stitch fix.
Please make this right. This is my third attempt before I contact BBB and I do not want to do that.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Princeton, West Virginia
Charging my account without receiving the products
- I ordered and never received.
- My account was charged before receiving the merchandise.
- I expected to try the merchandise before paying.
Don't order from that company no more and don't referral people to that company
I put in a order and I never received anything and now you are charging my account and that is not right that you're charging people's accounts without sending them their their order from my understanding that we was to try the merchandise before we pay for it but y'all trying to make me pay for it before I receive the merchandise to try it
Preferred solution: Deliver product or service ordered
User's recommendation: Make you get what you ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute order
- Two charges from Wantable on July 5: holiday special and regular price.
- Charges were refunded after a morning call; staff were polite.
So I looked at my checking account on the 5th of July to find that Wantable had charged my bank account with two charges: the holiday special and the regular price. I called to inquire the morning of the 5th, and they were gracious enough to return both charges back to my bank card. The team there was very polite in doing so.
Preferred solution: Full refund
Cancel Subscription plz
- The user wants to cancel.
- Signing up was not easy.
- There was too much information to enter.
- I'm not sure if the signup went through.
Not good at all . Just want to cancel .
The process of signing up was not easy. Not to my liking . Not happy with the process .
So much info to enter not even sure if went through . If so please cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Returns
I returned items they charged me for. I contacted them and without hesitation issued a credit. Best clothing subscription out there hands down.
I have never dealt with an easier company. They are great at fixing any issue you may have. The customer service is amazing.
- Amazing customer service
Preferred solution: Price reduction
User's recommendation: This is the best company hands down
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel
I had this canceled the other day and still was charged 25 today out of my PayPal account! Put it back and take me out of this subscription!!!
User's recommendation: Absolutely not
Cancel subscription
I want to make sure that my subscription is canceled. Im not happy with the clothes selections my stylist doesnt listen to what I want and I wish not to receive anymore from your company
Clearlake, California
Returns
- The website isn't self-explanatory or easy to use.
- Live chat opens Just Answer and charges $1; items were high quality, rated 7/10.
The website to make your exchanges or returns is not very self explainable or user friendly. I had to call customer service, which I do not have time for.
The website has a live chat button which opens to an app called Just Answer that charges you $1.00 to use.
This was my first style box, I'll give it another try to see if the experience gets any better. The items were of high quality thus the 7 out of 10 rating.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fargo, North Dakota
In hospital
- Missed the return deadline due to a hospital stay and was charged.
- Reimbursed quickly after three emails; the company is honest and caring.
Wantable I was in the hospital and missed the deadline for returning my edit. I got fully charged.
BUT, I wrote 3 emails and they reimbursed me immediately even before I called. What a great and honest and caring company they are. I have nothing but respect for them.
Thank you! Susan Selnes
User's recommendation: Wantable is a great company to do business with. Very honest and caring and willing to listen and help you how they can!
Stopped subscription
- Customer service was professional and handled my cancellation.
- I look forward to Wantable's customer care if I restart.
I just wanted to say how professional the customer service representative was who
handled the cancellation of my subscription.
She was very pleasant and quickly processed my request. If I decide to restart my subscription, I look forward to the level of customer care that Wantable provides.
- Great quality of merchandise and customer service
- Expensive clothes
Preferred solution: Cancel subscriptionp
They keep ignoring me to cancel my subscription for 4 months !!! Refund again I ask !!!!
- Customer says they've emailed to cancel for 4 months.
- They keep receiving boxes.
- They want a refund for 4 months or BBB; box was sent and charged.
I have been emailing to cancel this for 4 months and they keep sending me a box that I don't open and send back I want a refund for the past 4 months or I will report you to the better business bureau!!! You just sent me another box and took money ou
Preferred solution: Full refund
User's recommendation: Would never recommend
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